Store

Policy

Customer Care

Shaolin Cafe' is mainly an online store and a physical showroom in CBD Cape Town.

We only facilitate for local collect in-store at our store 133 Bree Street Cape Town An extra charge is payable if you wish to have items delivered to your door.

 

Online purchase orders are all sent via courier services to your door.

 

However, we do ensure that the parcels are secured and in a good state. If you wish to use your own courier we will not be held responsible for loss or damage once goods leave our warehouse. 

 

All orders must be checked & lodged within 7-14 days of receipt & any claims, errors, or discrepancies must be reported immediately.

We have to be a reseller of the classical Top One Feiyue since 1998.

We mainly stock the 501 classic Feiyue Shoes and the odd new style at our showroom.

Express delivery is facilitated if stock is in SA only.

If not in SA a 2-3 working weekday waiting period is needed to allow for delivery from the factory in Shanghai to Cape Town.

Pre-orders are welcome to ensure your style, color, and size.

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Payment Methods

Payments can be done via Pay Pal (International), PayFast (EFT, Money Gram & Mobicred), Zapper.

- Credit / Debit Cards

- PAYFAST
- PAYPAL

- Offline Payments (In-Store)

  • All orders are couriered from the factory direct to you.

  • The average time is +-2 - 3 weeks for order arrivals.

  • However, we do ensure that the parcels are secured and in a good state.

  • If you wish to use your own courier we will not be held responsible for loss or damage once goods leave our warehouse.

  • All orders must be checked & lodged within 2 - 7 days of receipt & any claims, errors, or discrepancies must be reported immediately.

  • Online purchase orders are all sent via Courier to your door.

  • We only facilitate for local collect in-store at 133 Bree Street Cape Town An extra charge is payable if you wish to have items delivered to your door.

  • An allocation allowing for customs clearance delays where needed is required.

Wholesale Inquiries

We facilitate wholesale direct to you and customize orders to your needs.

Feel free to inquire directly with us for your personalized needs. Contact us directly via email at shaolincafe@gmail.com 

Privacy & Safety

Here at Shaolin Café we take your privacy seriously and will only use your personal information to administer your account and to provide the product and services you requested from us.

 

However, we would like from time to time contact you with other products, services and offers we provide. If you consent to us contacting you kindly update your details. If not feel free to unsubscribe to our services and product offers.

 

We use a third-party email service provider which allows for added privacy and thus prevents your personal information from being shared without your consent.

PRODUCT LIABILITY

The stability and nature of our products may be altered depending on storage conditions, or when used in combination with other products.
This is beyond our control and Shaolin Cafe does not accept any liability in this regard.

DISCLAIMER

As the ordinary or otherwise use(s) of products is outside the control of Shaolin Cafe no representation or warranty, expressed or implied is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. Shaolin Cafe expressly disclaims responsibility as to the ordinary or otherwise use(s). Furthermore, nothing contained herein should be considered as a recommendation by us as to the fitness for any use. The liability of Shaolin Cafe is limited to the value of the goods and does not include any consequential losses. It is the sole responsibility of the Customer to test for possible allergic reactions, by testing a small amount of the relevant product on a small area of the skin first.

We shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon nor shall we shall not be responsible for any damages resulting from use of or reliance upon this information.

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including the intellectual property rights of third parties.

The products on this website are represented in as true a manner, as photographic processes and printing will allow. The images on this website are for illustrative purposes only. If you have any questions with regard to how products are packaged or labeled, please contact us.

Customers should always refer to the ingredients label as affixed to each product which is current at the time of supply of the product.

Note: Individuals receiving any information contained in this website must exercise their independent judgment in determining its appropriateness for a particular purpose or use.

 

 
Address

133 Bree Street Cape Town

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